Five Things You Never Want to Say to Your Patients
February 2005
The words you and your staff choose are powerful and can make a difference in how patients feel about you and the practice.
The Patient-Physician Relationship in the Internet Age: Future Prospects and the Research Agenda
September 2001
In the "Internet Age," physicians and patients have unique technological resources available to improve the patient-physician relationship. How they both utilize online medical information will influence the course of their relationship and possibly influence health outcomes.
How Good a Doctor Will You Be?
This lecture introduces the Doctor-Patient relationship (DPR) as a key component of good clinical practice. Different ways of considering the DPR and different types of DPR can tell us a lot, about why some doctors are more effective than others.
